Baji365 Bet — Privacy Policy

Welcome to Baji365 Bet. We believe your privacy is a fundamental right. This Privacy Policy explains what information Baji365 Bet collects, how it is used, and the steps we take to keep your data safe.

Baji365 Bet is an international online gaming platform serving users in Bangladesh and around the world. We are committed to keeping all information you provide through our website and mobile app completely secure.

By using the Baji365 Bet platform, you agree to this Privacy Policy. Please read it in full before using the platform.

Baji365 Bet collects various types of information from you. This information falls into two main categories — what you actively provide, and what is collected automatically.

Information You Provide:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID or passport number (for KYC verification).
• Payment method details (bKash, Nagad, Rocket number).
• Information provided when contacting support.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Activity logs and session data on the platform.
• Transaction history and gaming patterns.

Baji365 Bet collects information through several methods. Familiarize yourself with each so you know what data is being shared and under what circumstances.

• Registration Form: Information you enter directly when creating an account.
• KYC Verification: Documents uploaded to verify your identity.
• Payment Processing: Information received from the payment gateway during deposits and withdrawals.
• Cookies & Tracking: Data collected automatically when you visit the website.
• Live Chat & Support: Information exchanged during support interactions.
• Mobile App: Information collected through device permissions while using the app.

Baji365 Bet uses your information only for specific, legitimate purposes. Those purposes are clearly outlined below.

Baji365 Bet never sells your information to advertisers or uses it for marketing purposes without your consent.

Baji365 Bet has a firm policy — your data is never sold. However, there are limited circumstances where sharing certain information with specific third parties may be necessary.

• Payment Providers: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be disclosed in response to a valid court order or lawful request from a law enforcement authority.
• Technology Partners: Hosting, security, and analytics providers who are bound by strict confidentiality agreements.
• Fraud Prevention: Limited data may be shared with financial crime detection services.

Baji365 Bet uses cookies on its website. Cookies are small text files stored in your browser that make your next visit smoother and more convenient.

• Essential Cookies: Login sessions and security verification are essential for the platform to function.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand which sections of the platform are used most — all data is anonymous.
• Marketing Cookies: Used only with your consent.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may limit certain platform features.

Baji365 Bet does not retain your data longer than necessary. Information is kept according to the following retention periods.

• Active account data is retained for the duration of the account.
• After account closure, data may be retained for up to 5 years to meet legal requirements.
• Financial transaction records are retained for a set period in accordance with regulatory requirements.
• Marketing communication data is deleted as soon as you withdraw your consent.

As a Baji365 Bet user, you have several important rights over your own data. We respect and support you in exercising those rights.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

Baji365 Bet employs industry-leading technology and practices to protect your data. Our security framework is multi-layered and continuously updated.

• 256-Bit SSL Encryption: All data transfers occur over encrypted channels.
• Firewall Protection: Advanced firewalls are in place to block unauthorized access.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Staff Training: All staff receive regular training on data protection.
• Data Masking: Sensitive data is masked even within internal systems.

Baji365 Bet works with a number of trusted third-party service providers to operate the platform. All such providers are bound by strict confidentiality agreements.

• Payment Gateway: bKash, Nagad, and Rocket each have their own privacy policies, available on their respective websites.
• Cloud Services: Data hosting providers comply with international security standards.
• Analytics Tools: Anonymised analytics data is used to improve the platform.

Baji365 Bet is not responsible for the privacy practices of third parties. We recommend reading their own policies before using their services.

Baji365 Bet may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological improvements, or updates to our services.

• For significant changes, you will be informed via email or platform notifications.
• The date of the most recent update will always be displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, comments, or complaints about this Privacy Policy, please get in touch. Our privacy team is always ready to respond to your request.

• Email: [email protected]
• Live Chat: 24/7 chat support is available from any page on the platform.
• Response Time: Responses are typically provided within 24 to 48 hours.